Terms & Conditions

Disclaimer and Warranty

rawreport.co.uk is providing this site on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties.   In addition, rawreport.co.uk makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published on this site.

The information contained on this site may contain technical inaccuracies or typographical errors. All liability of rawreport.co.uk howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Liability

Neither rawreport.co.uk nor any of its directors, employees or other representatives will be liable any loss or damage whatsoever arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Notwithstanding the foregoing, none of the exclusions and limitations in the clause is intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit rawreport.co.uk liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

rawreport.co.uk’s liability, whether in contract, tort, negligence, or otherwise, shall be limited in the aggregate to direct and actual damages not to exceed the fees received by rawreport.co.uk from Subscriber. rawreport.co.uk will not be liable for consequential, incidental, punitive, special, exemplary, or indirect damages resulting directly or indirectly from the use of or reliance upon any material provided by rawreport.co.uk. Without limitation, rawreport.co.uk shall not be responsible or liable for any loss or damages related to, either directly or indirectly, (1) any decline in market value or loss of any investment; (2) a subscriber’s inability to use or any delay in accessing the rawreport.co.uk website or any other source of material provided by rawreport.co.uk; (3) any absence of material on the rawreport.co.uk website; (4) rawreport.co.uk’ failure to deliver or delay in delivering any material or (5) any kind of error in transmission of material; or (6) the use by a subscriber of any research to invest in any way which may be deemed unsuitable in accordance with certain industry standards. rawreport.co.uk and Subscriber acknowledge that, without limitation, the above-enumerated conditions cannot be the probable cause of any breach of any agreement between rawreport.co.uk and Subscriber. “No-risk” and “risk-free” refer solely to the subscription price refund policy.

THIRD-PARTY SITES, PRODUCTS, AND SERVICES

Links from this website and in our rawreport.co.uk free newsletter are provided for your convenience. Should you leave this site, or the rawreport.co.uk newsletter issue, via a link contained herein, the content that you view therein is not provided by our company. We are not responsible for, nor have developed or reviewed, the content of those sites. We make no guarantees, representations, or warranties as to, and shall have no liability for, any electronic content delivered by any third party, including, without limitation, the accuracy, subject matter, quality, or timeliness of any electronic content.

Purchasing Physical Goods

When purchasing goods on this website you warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please contacting us immediately on You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Our Prices are stated in Sterling (£)

Raw Report is a British company and as such all of our prices are in British Pounds Sterling (£)

We clearly show you the price you have to pay for our products which include VAT (if applicable) but exclude any delivery costs (if applicable), which will be added to the total amount due.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already confirmed and dispatch.

If by mistake we have under-priced a product we will not have to deliver that product to you at the stated price as long as we inform you of the error prior to dispatching your product. We will either contact you for instructions before dispatching the Product or reject your order and notify you of such rejection.

We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have confirmed your order or sent you a Dispatch Confirmation if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a pricing error.

Acceptance of your order and the completion of the contract between you and us will take place on confirmation that your work has commenced or your product has been dispatched to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it

Your user account

If you register with the site for a user account you will have to choose a username and password. You will be responsible for keeping your username and password secret and for preventing unauthorised access to your account. You are responsible for all activities that occur using your account. You should take all necessary steps to ensure that your username and password are kept secret and secure and should inform us immediately by email to enquiries@rawreport.co.uk if you have any reason to believe that your username and/or password have become known to anyone else, or if your account is being, or is likely to be, used in an unauthorized manner.

We take payment via your PayPal account at the time we receive your order, once we have checked your PayPal details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Additional Terms and Conditions for payments made by PayPal can be found at www.paypal.co.uk.

Delivery

We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more parts.

We make every effort to deliver goods within the estimated dispatch timescales, however, delays are occasionally inevitable due to unforeseen factors. We are under no liability for any delay or failure to deliver products within estimated timescales caused by circumstances beyond our reasonable control.  However, in accordance with the Distance Selling Regulation, all orders will be fulfilled within a maximum of 72 or a full refund will be issued.”

We do not accept any liability whatsoever for delayed delivery caused by any third party.

We endeavour to process orders within maximum 72 hours after payment is authorised (3 business days). However, we need to receive authorised payment with the same billing address. Orders with separate billing and shipping addresses will not be processed and automatically be cancelled.

Our Physical Goods refund and returns policy

“Our returns and refunds policy is in accordance with the EU Distance Selling Directive which came into force in October 2000 and is part of UK law under the Consumer Protection (Distance Selling) Regulations 2000.  This law applies to all transactions within the UK where a consumer does not meet the seller. Contracts between businesses are not governed by these regulations.

Consumers have the option to change their mind and cancel order between the time of placing it and 7 working days starting from the day after delivery.  Cancellation must be made either in writing by e-mailing us at enquiries@rawreport.co.uk.

Once you have cancelled the contract, you have a legal “duty of care” to take good care of the goods and return them to us at your expense. The duty of care would include not opening the packaging of the product. In accordance with the Distance Selling Regulations, we will refund you the full amount paid for the goods within 30 days of receipt of the notice of cancellation.”

You have the right to cancel your order for goods at any time up to 7 working days after the day of delivery of the goods by contacting enquiries@rawreport.co.uk the basis that we will be able to re-sell the goods to another customer as new when you return them to us; so please do not use or open any sealed packaging. If you have any questions about the goods or need help on deciding whether or not to keep them, please contact enquiries@rawreport.co.uk for more information.

Special Orders

Raw Reports are considered as Special Orders made to customer’s specifications are excluded from the cancellation provisions of the Consumer Protection (Distance Selling) Regulations 2000.

Rights granted and rights reserved.

rawreport.co.uk provides the information to the User only and solely for the purpose of that User. The User may download information onto only one computer hard drive for such purpose. The information may not be used for any other purpose, including but not limited to, publication, reproduction, or transmission without the express written permission from rawreport.co.uk.

Any right reserved not expressly granted herein are reserved.

Website

The User acknowledges the following:

  1. that it is technically impossible to provide the website free of faults and that rawreport.co.uk does not undertake to do so.
  2. that faults may lead to temporary unavailability of the website.
  3. that the operation of the website may be adversely affected by conditions and performances outside the rawreport.co.uk control.

Use of the Website

The User undertakes

  • not to use the information for any unlawful purpose.
  • not to use the website for the transmission or posting of any computer viruses or any material which is defamatory, offensive or menacing character or in such a way so to cause annoyance, inconvenience or needless anxiety.
  • not to use the website to transmit any material for the purpose of publicity, promotion and/or advertising without the prior consent of the rawreport.co.uk.
  • not to use the website for any violation or infringement of any person including but not limited to rights of copyright or confidentiality.
  • The User will indemnify and defend the rawreport.co.uk against all claims, liability, damages, costs and expenses, including legal fees, arising out of a breach of this contract or any use of the information or the website by the User.

Third party information and links to third party sites

The User acknowledges that some of the information, for example software, is supplied to rawreport.co.uk (directly or indirectly) by third parties, and accordingly, the rawreport.co.uk can offer no warranty of whatever nature in relation to such information.

The Website may contain hyperlinks to websites operated by third parties other than the rawreport.co.uk, such hyperlinks are provided for your reference only. rawreport.co.uk does not control such websites and therefore can accept no responsibility whatsoever for the content or material of such websites which the User may access through the Website.

Changes to the terms and conditions

rawreport.co.uk reserves the right to change these terms and conditions from time to time by placing a note of such change on this page and the User’s continued use of the Website following notice of such change shall be deemed to be the User’s acceptance of such change.

It is the User’s responsibility to check this page regularly to determine whether the terms and conditions of this Website have been changed. If the User does not agree to any change to the terms and conditions of this Website then the User must immediately stop using this Website.

Governing Law and enforcement

The laws of England govern this agreement. You hereby consent to the exclusive jurisdiction of the English courts in all disputes arising out of or in connection with the use of this website.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Copyright

All Web site design, graphics, images (including submitted content), text, the selection and arrangement thereof, underlying source code, software and all other material on this Web site are copyright rawreport.co.uk, and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this Web site – including reproduction for purposes other than those noted above, modification, distribution, or republication – without the prior written permission of rawreport.co.uk is strictly prohibited.

Trademarks

All product and company names mentioned on this Website may be the trademarks or registered trademarks of their respective owners.

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